Refund policy

Are you planning a trip with Terre D'Egypte and wondering about our refund policy ?

If you need to cancel your trip with Terre D'Egypte, please email us at infos@terdegypt.com. Firstly, any cancellation must be the subject of an email addressed to our local agency. Please ensure that you include your booking reference number and the reason for your cancellation in your email. This will help us to process your request as soon as possible.

Here is all you need to know about our Terre D'Egypte refund policy:

The amount of cancellation fees varies depending on when the cancellation occurs:

• - More than 30 days from departure: You are eligible for a refund of 90% of the trip price.
• - Between 30 and 22 days from departure: You are eligible for a refund of 65% of the trip price.
• - Between 21 and 8 days from departure: You are eligible for a refund of 50% of the trip price.
• - Between 7 and 3 days from departure: You are eligible for a refund of 25% of the trip price.
• - Less than 3 days from departure or after the departure date: No refund will be provided.

Please note that all refunds will be issued to the original payment method used at the time of booking. Refunds may take up to 7-30 business days to appear on your account.

We hope that our refund policy provides you with peace of mind in case you need to cancel your trip. If you have any further questions, please do not hesitate to contact us at infos@terdegypt.com.

Thank you for choosing Terre D'Egypte for your travel needs. We look forward to welcoming you soon!